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Narag Energy Solutions Limited
Privacy Policy

Last Updated: 05/12/2019

Welcome to our Privacy Policy
Your privacy is critically important to us.


It is Narag Energy Solutions Limited's policy to respect your privacy regarding any information we may collect while operating our website. The Privacy Policy below explains the collection, use, purpose, and sharing of personally identifiable information (“PII”) related to the use of Narag Energy Solutions website www.naragenergy.com, services to our customers (“Partners”) and our employees.
This Privacy Policy applies to https://naragenergy.com/ (hereinafter, "us", "we", or "https://www.naragenergy.com/"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website or services (collectively, "Website" or "Services"), how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you access information on Narag Energy Solutions Website, our servers automatically record non-personally-identifying information that your browser and servers send. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you searched for on our Website, access times and dates and other statistics.
The information collected by accessing our site is not used to track the individuals, their browsing, or their access to our site. Narag Energy Solutions Limited's purpose in collecting non-personally identifying information is to better understand how Narag Energy Solutions Limited's visitors use its website, also for technical improvements and statistical analysis of our site. From time to time, Narag Energy Solutions Limited may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. We may, as necessary, disclose this information or any other information that may identify you to state and local authorities or law enforcement as required under law or by court order.

Collection of personal information

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website's features, you will be asked to provide certain Personal Information (for example, your name, e-mail address and phone number). We receive and store any information you knowingly provide to us when you fill any online form on the Website. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website's features. Users who are uncertain about what information is mandatory are welcome to contact us.
If you wish to access, correct, amend, or delete PII you have provided directly to us, please contact our Privacy Officer at privacy@naragenergy.com. If you are a Narag Energy employee, please work directly with your HR professional. We respond to requests within thirty (30) days. If you wish to access, correct, amend, or delete PII you have provided to our Partners, please contact those Partners directly. Alternatively, you may contact our Privacy Officer at privacy@naragenergy.com and we will pass your request along to our Partners.
When any Partner requests Narag Energy Solutions Limited to remove any Partner data that Narag Energy may have on its systems, Narag Energy will respond as soon as practicably as possible, and no more than thirty (30) days after such receipt from our Partner. If you wish to no longer have your PII used or disclosed by our Partners, or by us in connection with our work for our Partners, please contact the Partner that you interact with directly. Alternatively, you may contact our Privacy Officer at privacy@naragenergy.com and we will pass your request along to our Partners.

Use and processing of collected information

Any of the information we collect from you may be used to personalize your experience; improve our Website; improve customer service and respond to queries and emails of our customers; send newsletters; send marketing materials; send notification emails such as password reminders, updates, etc; run and operate our Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
We may process Personal Information related to you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Protection of certain personally-identifying information

Narag Energy Solutions Limited discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Narag Energy Solutions Limited's behalf or to provide services available at Narag Energy Solutions Limited's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, partners and affiliated organizations may be located outside of your home country; by using Narag Energy Solutions Limited's website, you consent to the transfer of such information to them. Narag Energy Solutions Limited will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, partners and affiliated organizations, as described above, Narag Energy Solutions Limited discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Narag Energy Solutions Limited believes in good faith that disclosure is reasonably necessary to protect the property or rights of Narag Energy Solutions Limited, third parties or the public at large.
If you are a registered user of https://naragenergy.com/ and have supplied your email address, Narag Energy Solutions Limited may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Narag Energy Solutions Limited and our products. We primarily use our website to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Narag Energy Solutions Limited takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated statistics

Narag Energy Solutions Limited may collect statistics about the behaviour of visitors to its website. Narag Energy Solutions Limited may display this information publicly or provide it to others. However, Narag Energy Solutions Limited does not disclose your personally-identifying information.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Narag Energy Solutions Limited and does not cover the use of cookies by any advertisers.

Links to external sites

Our website may contain links to external sites (public and private organizations) that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.
Narag Energy Solutions does store and maintain PII of its employees, and such transfers are consistent with our internal privacy practices and as disclosed on our employee handbook. Narag Energy Solutions does not, however, buy or sell PII for business practices or purposes. Narag Energy Solutions may transfer data due to an acquisition of business assets by another entity, in the ordinary course of business due to expansions or fund-raising, or as otherwise prescribed by this policy. In the course of any change of ownership, employees PII, and PII of any other parties as impacted by Partner relationships, Narag Energy Solutions shall notify such parties in writing of any transfer of your PII information.
All transfers of such information will be: (1) limited data for specific purposes; (2) based on proper determination that: (i) the recipient shall adhere to Privacy practices; (ii) notify Narag Energy Solutions if they determine at any subsequent they will not adhere to such principles; and (iii) to stop and remediate any unauthorized processing; and (3) based on contractually established privacy terms with the recipient of such information that can be either: (i) shared with you; or (ii) reasonably summarized for you.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible.

Interaction with children online

Narag Energy Solutions is committed to the protection of children’s online privacy. Our websites do not intend to solicit or collect information from children under 13. The Children’s Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information about a child under the age of 13. If Narag Energy Solutions website intends to collect information about children under 13 years old, instructions and information pertain to COOPA will be provided by the specific web page that collects information about the child. The website, page or link will specify exactly what information will be used for, who will see it, and how long it will be kept.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Cookies

The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, this Website is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

Links to other websites

Our Website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Information security

The security of your Personal Information is important to us. We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect the security, confidentiality and integrity of information collected on this site or from our Partners, against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody.
However, no data transmission over the Internet, method of electronic storage or wireless network is 100% secure or “hacker proof.” Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.
You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Data breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email, mail you a letter.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes and amendments

We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form, send an email to sales@naragenergy.com or write a letter to Plot 6 Block 86, Godwin Omenne Street Off Chief Collins Uchidiuno Street, Lekki Peninsula, Lagos. Nigeria.



This document was last updated on December 5, 2019.